Customer Satisfaction

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We, Goyal Enterprises are proud to be a favorite choice of several hotels, restaurants, banquets and caterers for buying quality range of Fuel Gel, Handy Gel Fuels,Chafing Gel,Solid Fuels. it is just because of Customer satisfaction. we are trying to provide best solutions to our existing and new customers.

Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses.

 

  • It’s a leading indicator of consumer repurchase intentions and loyalty
  • It’s a point of differentiation
  • It reduces customer churn
  • It increases customer lifetime value
  • It reduces negative word of mouth
  • It’s cheaper to retain customers than acquire new ones